DU Electronic Capstones, Theses, & Dissertations
DU Electronic Capstones, Theses, & Dissertations
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Cultural Influences on Conflict Management Styles Between West Africans and Americans
Copyright License:
Author(s):
Sabo, Celine
School Unit:
University College
Degree:
Master of Applied Communication
Department:
Applied Communication
Major:
Applied Communication
Language:
English
Submission Date:
2006/05/30
Catalog Year:
2007
Publisher:
University of Denver
Abstract:
The new global society requires individuals to communicate effectively with cultures far different from their own. The purpose of this project is to analyze cultural influences on conflict management styles between West Africans and Americans. Current research is first reviewed on how culture impacts conflict management styles. Next, a pilot study measuring the specific differences in conflict styles between West Africans and Americans is discussed. The conflict styles are measured as integrating, obliging, dominating, avoiding, and compromising. Cultural dimensions, intersecting with the conflict styles, are quantified as power distance and individualism versus collectivism. Results suggest that Americans used the competing style more often than West Africans and West Africans were more prone to use the collaborative style than Americans.

APA Citation:
Sabo, C. (2006). Cultural Influences on Conflict Management Styles Between West Africans and Americans.
Published Capstone, University of Denver.
Catalog Subject:
Conflict management -- Africa, West; Conflict management -- Cross-cultural studies; Conflict Management -- United States; Intercultural communication -- Africa, West; Intercultural communication -- United States

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